Switchboard
Every tool. One line.
K4O5 Switchboard is the branded operating platform for MSPs — one login, one client hub, every tool actually connected instead of bolted together.
Your Client Raises A Request
On your own branded site a client submits a ticket, requests remote support or checks live status - no separate vendor login and no unstyled subdomain.
It Lands In Your PSA, Matched
The request becomes a real ticket in ConnectWise, Autotask or SuperOps, matched to the right client account by company name on submission. No generic queue, no re-keying.
Status Comes From Your RMM
The status page reflects what NinjaOne, Atera or N-able actually report, so what your clients see is the truth, not a static graphic nobody believes.
We Run It, You Operate It
K4O5 hosts, monitors and maintains the integration on infrastructure we own, and evolves it as your PSA, RMM and workflows change.
Real PSA Ticketing, Not A Bolted-On Form
A client submits a request on your own site and it lands as a real ticket in your PSA — ConnectWise, Autotask or SuperOps — automatically matched to the right client account. Not a contact form someone re-types into the helpdesk.
Live Status, Pulled From Your RMM
A status page that reflects what your RMM actually knows — NinjaOne, Atera or N-able — not a static “all systems operational” graphic nobody believes any more.
One Branded Login
Tickets, status and account access all sit behind a single sign-in styled as your brand on your own domain, not an unstyled subdomain of whichever PSA vendor you happen to use.
Automatic Client Matching
New requests resolve to the correct client account in your PSA by company name on submission, so nothing sits in a generic queue waiting for someone to triage it by hand.
Built On Infrastructure You Actually Own
The same private-cloud, monitored, backed-up hosting discipline K4O5 runs for its own studio, not a page bolted onto shared hosting that goes down with everything else on the server.
Managed, Not Handed Over
We stay on as the team running it: updates, monitoring, and evolving the integration as your PSA, RMM or ticketing workflow changes.
Dragonfly IT's client hub is the live example, not a demo built for a sales page. Raise a ticket, start a remote session, or check live system status, all in one place, on Dragonfly IT's own domain. Submitting a ticket there creates a real ticket directly in their SuperOps PSA via API, automatically matched to the right client account, not a copy-pasted email that someone re-enters by hand.
The status section on that same page pulls from real infrastructure and service checks, the same monitoring discipline behind the live status dashboard running publicly on this site right now. It's the exact system we build for MSPs: one login, one brand, tools that actually talk to each other.